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Top Five Reasons to Choose ABD

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Why Choose ABD

We know Apothecary by Design may seem like just one more drugstore in the flood of options when it comes to a place to pick up your prescription or supplements.

We all lead busy lives, and often times convenience (and force of habit) guide our decision-making about which pharmacy to use.

Convenience matters. So does cost. But what about all of the other considerations? Peace of mind. Knowledge. Friendly faces. Clinical expertise. This is about your health, after all. We think the best place should offer ease, competitive cost and also, a whole lot more.

We think that with a little insight, the right choice of pharmacy can make your life a whole lot better.

But don’t take our word for it. We surveyed over 1,000 of our customers to find out why they chose Apothecary by design. Here, in our customers’ words, are some of the top reasons:

Top Five Reasons People Chose Apothecary by Design:

1. Ready with Answers

“Professional, knowledgeable, and always feel like a top priority when we visit.”

“Every time I called the person on the other end was very professional and knowledgeable. All my questions were answered and they made me feel very comfortable.”

“I have called with drug interaction questions — inquiring if a natural remedy would create an adverse reaction to a medication I’m taking. Every pharmacist I’ve talked to has gone out of his or her way to give me an answer. It’s great that they are knowledgeable about herbs and other holistic remedies as conventional pharmacies only know drugs.”

“I have referred many friends to your store just because of how much personal attention you can get when trying to find the right product for your situation.  And I love the informational seminars that you host in the store!”

“I am confident in receiving expert guidance whenever I shop for supplements and other non-pharmaceuticals.”

2. Helpful

“I received OUTSTANDING service the day I came into your shop.  I was impressed with the level of professionalism and medical insight into my precise symptoms.  You listened, EDUCATED in terms I could understand, and recommended a reasonable purchase.  Thank you!”

“A recent change in one of my compounded medicines necessitated a two-day delay in the readiness of my prescription.  I was pleased that I received a phone call and an explanation. I received another phone call when the medicine was ready. I appreciated the attentiveness.”

“I have had 2 occasions where staff have spent 25 to 45 minutes helping me finding products to begin healing my body with supplements. Each time I felt that they were very invested in helping me.”

3. Friendly and Knowledgeable Staff

“ABD provides a rare combination of experts willing to share their knowledge across the broad expanse of pharmaceuticals and natural alternatives and they are never too busy to engage in friendly conversation to enhance my opportunities for optimizing my own health.”

“I always learn something every time I come in. Everyone is extremely helpful, friendly and welcoming.”

“The staff has always been very knowledgeable about herbal remedies and less invasive ways to treat conditions. This is great to have because most places just want to give you a pill and get you out. The staff is also always willing to special order products that may not be available in the store on a regular basis.”

“The intelligence and genuine knowledge of the staff is wonderful, unlike other places where you are getting a sales pitch disguised as customer service.”

4. Timely and Reliable

“If I have ever needed anything in an emergency – they reacted pleasantly and responsively, rather than with irritation, hesitation, excuses, etc…. as other places might.”

“Excellent customer service, knowledgeable staff, friendly, great communicators, trustworthy, and it is nice to work with talented people who stay at their jobs over the years so I get continuity of care.”

“They did a rush job with great professionalism.”

5. Above and Beyond Care and Service

“I purchase a large number of nutraceutical items, having a large financial burden due to a chronic disease, I find the prices to be very competitive. Furthermore your loyalty card is appreciated so greatly with assisting in lowering my overall expenses with credit awards for purchases over time. This is unmatched in the industry! It is so greatly appreciated.”

“Journeys through the medical world are extremely taxing mentally and physically. Apothecary By Design is a bright spot in often dark and confusing times. Thank you for providing individualized care and being comforting and knowledgeable in what you do.”

“Your pharmacy is the best; I’m amazed at how quickly the employees have recognized me, as well as how much they go above and beyond in their service.”

“Pharmacists are amazingly flexible, communicate exceptionally well with our doctors, and eagerly problem-solve any challenging situations.”

Two others that really made our day:

“Apothecary Design is like no pharmacy I have ever experienced – it is a progressive health community.”

“You are treated like you are family member.”

We are very proud to be an independently owned pharmacy in Portland and to be able to serve as a health partner for so many. We thank all those who choose Apothecary by Design, and we welcome all those who may in the future.

 

The post Top Five Reasons to Choose ABD appeared first on Apothecary by Design.


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